Information that is collected
Our website may collect personal information, for example: Name, contact information such as your email address and demographic information . Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of collected information
Our website uses the information in order to provide the best possible service, particularly to maintain a user registry, of orders if applicable, and improve our products and services. E-mails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide some benefit, these emails will be sent to the address you provide and may be canceled at any time.
SKS FARMS CIA PRODUCTS. LTDA. is highly committed to fulfill the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer, by accepting said File is created and the cookie is then used to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the websites can recognize you individually and therefore provide you with the best personalized service of your website.
Third Party Links
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
Control of your personal information
At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, transfer or distribute personal information that is collected without your consent, unless required by a judge with a court order.
Changes and / or returns
Changes and / or product returns apply provided that the following conditions are met:
- Receive a product other than ordered or in deteriorated situations.
- Changes and / or returns will be accepted up to 15 days after the purchase.
- To request changes and returns it is essential to send the purchase invoice.
- If you have received a different product, the product must be in the same purchase condition which means that it must be in perfect condition.
- The state of the product must show that it is unused.
- It is at the discretion of SKS FARMS CIA PRODUCTS. LTDA Accepting an item for change.
- Changes subject to product availability.
- Clearance products do not apply changes or returns.
- Cash returns are not accepted.
- The shipping value of the product is borne by SKS FARMS CIA PRODUCTS. LTDA as long as there is a prior authorization.
In case of product changes and / or returns of online purchases, contact the line (+593 2) 380 9230 or email [email protected] to register your requirement in our system. The person in charge will contact you to indicate the procedure to follow.